FG Launches PTAD’s Revised Service Charter On Pension Reforms

 





By allcitynews.blog 


As part of  the step to sustain pension matters within the country, Federal Government has launched a Pension Transitional Arrangement Directorate (PTAD) Revised Service Charter to reiterate commitment to pension reforms that takes the well being of the Senior Citizens into consideration.


With the theme: Renewed Commitment to Service Excellence, The Charter prescribes clear accountability measures and service standards to deliver reliable, fast and people -centric services to Pensioners in the Country.




Honourable Minister of State for Finance, Dr. Doris Uzoka-Anite who unveiled the Charter in Abuja, described the charter as a social contract that places pensioners’ welfare and public trust at the heart of service delivery.


“With President Bola Ahmed Tinubu’s recent approval for a bond programme in excess of N800 billion to clear outstanding pension liabilities, we are taking decisive steps to ensure retirees are paid promptly and treated with dignity”, she stressed.


The Minister commended PTAD’s management and staff for updating and expanding the Charter, aligning with President Bola Ahmed Tinubu’s Renewed Hope Agenda.


“Together, we must build a pension system that guarantees fairness, reliability, and peace of mind for every pensioner”, She emphasised.


The revised Charter focuses on four key improvements: -performance metrics -quality commitment -stakeholder feedback and clarity/accessibility


PTAD’s Executive Secretary, Mrs. Tolulope Odunaiya underscored the Charter’s importance as a covenant setting out PTAD’s obligations, service standards, and accountability framework.


Stakeholders, including PenCom, SERVICOM, and the Public Complaints Commission, commended PTAD’s efforts and encouraged robust implementation.


As the Federal Government continues to prioritize pension reforms, the revised Service Charter marks a significant step towards enhancing the lives of Nigeria’s senior citizens.



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